Information Needs Assessments

When communities are experiencing humanitarian crises, it is important to determine what content and method of information delivery will enable people to take an active role in their own survival and recovery.

Internews has conducted humanitarian information assessments in:

Kenya (Dadaab) | Libya | Cote d'Ivoire/Liberia | Republic of Southern Sudan

Kenya

At the Dadaab refugee camps, hundreds of Somalians have fled drought, famine and a civil war. Internews conducted a joint assessment of information needs in refugee camps around Dadaab, in Eastern Kenya. With Radio Ergo/IMS, the Norwegian Refugee Council, and Star FM of Kenya, the goal was to understand the information needs of refugees and explore ways to improve the flow of communications between refugees, aid agencies, and host communities.

Libya

Beginning in March 2011, Internews has been working to understand local information needs of residents and those who have fled to neighboring countries, map available information sources, and develop recommendations to improve the flow of reliable local news and information in Libya.

Cote d’Ivoire/Liberia

Internews’ assessment along Liberia’s eastern border with Cote d’Ivoire, where more than 150,000 Ivoirians have fled the violence at home, makes several recommendations for how the international aid community, along with local media organizations and telecommunications companies, can better meet the information needs of Ivoirian refugees. (More information)

Republic of Southern Sudan

Fighting in the disputed Sudanese border region of Abyei beginning on May 21, 2011 sent tens of thousands of people fleeing south to Warrap State for their safety. Since March 2009, Internews has operated an FM radio station in Turalei, the administrative capital of Warrap State’s Twic County. Internews carried out an assessment to investigate the impact of Mayardit FM following the May Abyei crisis and the subsequent mass displacement of people, and make recommendations for future improvements. (More information)

 

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    Cover: Med Rumor Tracker
    Monday, May 23, 2016

    The Mediterranean rumor tracker is a project that collects all of the rumors among refugees passing through Europe. By identifying misinformation and hearsay and responding to it with relevant, factual information, NewsThatMoves aims to keep the refugee population at the forefront of our communication response.

    The rumor tracker is a project of Internews, Translators without Borders and Action Aid. 

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  • In a humanitarian crisis, sharing data can save lives

    World Economic Forum
    Thursday, May 19, 2016

    (Internews' work providing information to people in crises is cited in this article from the World Economic Forum.)

    After every crisis, the humanitarian community asks itself: “What have we learned? What could we have done more efficiently and effectively?” These are critical questions that, hopefully, allow each successive response to save more lives and help communities recover more quickly.

Research & Publications