The earthquake zone witnessed a mini-information
revolution immediately after October 8, 2005. This could
well have changed the media landscape of the area had the
trend not been nipped in the bud
By Adnan Rehmat
When Pakistan's worst natural disaster struck
on October 8, 2005, over 73,000 died -- including 30,000
children in classrooms -- more than 100,000 sustained injuries
and 3.5 million were displaced, according to official estimates.
The earthquake of 7.2 magnitude on the Richter Scale devastated
large swathes of Pakistan-administered Kashmir and North
West Frontier Province.
One of the untold stories of the disaster
is that the quake hit a region in which independent local
broadcast media did not exist and information was tightly
controlled through the state-owned radio and television.
Even 'local' newspapers were, and still are, printed outside
the region, mostly in Rawalpindi and Islamabad. An open media
policy allowing for private ownership of the airwaves in
Pakistan, instituted by Islamabad in late 2002, had largely
bypassed Kashmir.
Nevertheless the earthquake had a devastating
impact on the local state controlled media in affected areas.
Dozens of journalists were injured or went missing, and newspaper
offices and press clubs were destroyed. The only source of
mass information -- the state-run Kashmir Radio and TV --
was silenced by the earthquake: 40 of its 160 staff were
killed, and its buildings wrecked. The business of local
news generation came to a halt. The disaster presented the
classic paradox: news about the calamity and its impact was
going out to the world at large, but those affected -- at
least 3.5 million people -- had no means of finding out what
was going on, what to do or how to get help.
The information gap
To gauge the state of information access,
the Pakistan office of Internews Network, an international
media development NGO, conducted a snapshot survey two weeks
after the earthquake in Battagram, Balakot and Mansehra in
NWFP, and Muzaffarabad, Bagh and Rawalakot in Kashmir. These
were generally the worst-hit cities. According to the survey,
before the earthquake about 81 per cent of households had
a radio and 52 per cent had television sets. Of these, three-quarters
of radio sets and virtually all TV sets were destroyed by
the earthquake. When asked about their sources of information,
68 per cent of respondents said they were dependent on word
of mouth, 28 per cent on the radio, 21 per cent on newspapers,
15 per cent on TV and 11 per cent on the local administration.
At least 8 per cent said they were not getting any information
from anywhere. No one mentioned the mosque or religious leaders
as a source of general information.
In the absence of conventional sources of
information, rumours abounded: such as about when the next
earthquake was due, or that daubing kerosene on your tent
will rid you of mosquitoes, or that bottled water was medicinal
and only fit for hand-washing, not drinking. Against this
background, it was imperative that a cheap and practical
means of information access was established.
Rebuilding the media
Radio was the obvious answer: sets were
cheap, information could be provided in local languages,
and broadcasts could reach large numbers of people. Given
the lack of local equipment and expertise, operators elsewhere
in the country had to be called in. Acceding to lobbying
for this platform by stakeholders of the emerging broadcast
sector, within a month, the Pakistan Electronic Media Regulatory
Authority (PEMRA) responded gallantly by issuing 10 temporary
non-commercial emergency licences to private FM stations
just outside of the affected area. The Authority bypassed
the usually lengthy process of security vetting of would-be
operators (to clear them of links with India or with jehadi/militant
groups), and made available frequencies usually controlled
by the military. The idea was that, since the licences were
non-commercial, they would be taken up only by 'serious'
volunteer broadcasters committed to helping people.
Within weeks of the earthquake, Pakistan
Emergency Information Project was launched to rebuild media
capacities affected by the disaster in Kashmir and NWFP.
This work primarily included developing the emergency broadcast
sector, building radio production facilities, providing small
equipment grants to emergency FM stations, training journalists
in humanitarian reporting and the production and distribution
of a daily one-hour news and information programme on humanitarian
issues, called 'Jazba-e-Tameer' ('The Spirit of Reconstruction').
The programme was produced by a group of ten journalism students.
The volunteers travelled daily across the earthquake region
to report on relief efforts, including feedback from affected
populations, the international and local humanitarian community
and government authorities. The radio programme itself was
broadcast by the seven emergency FM broadcasters that eventually
went on air across the entire disaster zone.
Four months after the initial information
access survey, Internews conducted a follow-up. This showed
that the new community radio regime had rapidly become a
major source of independent, reliable and useful information.
In the initial survey, in late October 2005, 28 per cent
of respondents had cited radio as one of their primary sources
of information. In the follow-up survey, this had gone up
to 70 per cent, and respondents mentioned at least one of
the seven emergency radio stations on air at the time of
the survey as their station of choice. The follow-up survey
also revealed that more people were consuming more media.
There were also indications that the platform
created by the Jazba programme was playing an important role
in mediating opinions within the affected communities, diluting,
for example, many of the least tolerant religious views regarding
the presence of international relief agencies -- and of their
female employees in particular -- in the earthquake zones.
Transformed public sphere
Early in 2006 PEMRA extended the emergency
licences for 10 FM radio stations beyond an initial two months
after the quake, in acknowledgement of their important contribution
to the relief operation. Four months later the government
media regulator PEMRA issued a set of full permanent commercial
radio licences and invited applications for local terrestrial
television channels. These developments appeared to be laying
the groundwork for a more pluralistic media regime in an
information environment that had been tightly an information
vacuum.
In recent months, however, there have been
signs that the unprecedented media space that has opened
up in the earthquake zones is already under threat. The daily
radio programme, Jazba-e-Tameer -- the only region-wide platform
for information and debate on the relief and reconstruction
effort -- went off the air at the end of June 2006 because
of shortage of funds despite requests from listeners across
the Kashmir and NWFP for the service to continue. The broadcasts
were curtailed as donor grants limited solely to the emergency
response period had expired.
In July 2006, emergency broadcasters in
Abbottabad (NWFP) and Muzaffarabad (Kashmir) received a series
of threatening calls from some religious groups to stop airing "Western
values being spread" by aid agencies. In at least two instances,
their broadcasts were forcibly disrupted by cutting off cables.
In August 2006 an FM broadcaster in Balakot (NWFP) -- that
aired a diversity of views on official plans to relocate
the city, many of them critical -- was forced off the air.
In the same month the government quietly ordered all emergency
FM radio stations to cease operations by mid-October.
In the same month the religious leaders
in Bagh (Kashmir) gave a September deadline to dismiss all
local female staff from the city, failing which NGOs should
close their operations.
Danger signs
The re-emergence of religious intolerance
in the disaster-affected areas to pressurise the broadcasters
and aid community and the ill-timed government decision to
encourage the emergency FM broadcasters to go quiet combine
to stunt the progress of a healthier public information sphere.
A large information gap at a crucial stage of reconstruction
and rehabilitation process will be created with the closure
of the emergency stations in early November 2006 and the
time it takes the commercial stations to come online and
develop capacities to inform people.
The decision to shut down this reliable
information regime is disappointing considering that it represents
one of the better success stories of the disaster response
in the quake-affected regions in Pakistan and managed to
achieve the following:
- Improved timeliness, accuracy and credibility of
information flow to affected population.
- Increased relevance of information reaching local
populations.
- Increased reach of information to isolated, information-dark
areas.
- Improved two-way communication flows between affected
communities and the recovery operations.
- Increased flow of information from the earthquake
zones via media to policy-makers and to the general
public.
- Empowered local populations -- through the inclusion
of their voices in the media.
- Ongoing international attention on the needs of affected
populations.
- Increased understanding of the role of local media
in emergencies.
- Increased space for independent media and professional
journalism
Lessons learnt
A year after the earthquake several key
lessons are becoming apparent:
- Information about relief, reconstruction and rehabilitation
is critical for survival and recovery in disaster regions;
and that, if the local media lacks the capacity to
provide the kind of specialised information that is
needed, outside help must be provided, and swiftly;
- Government authorities and the international development
community lack a policy framework for the role of local
media in disaster zones and need to embed strategies
for local media support into the mainstream mechanisms
of their relief efforts;
- Media support measures in disaster zones need to
go well beyond the immediate emergency response phase
and continue into the reconstruction period;
- Further research is needed on the accountability
and efficiency gains of investing in media and communications
support in disaster zones;
- Crises in controlled information environments often
present opportunities for opening up the public sphere
and allowing a diversity of voices to debate key issues
central to the recovery of communities. These openings,
may prove to be shortlived, however. They are more
likely to take hold if external support through local
and international media assistance organisations is
provided on a continuous basis in the opening fragile
phases;
- Abrupt phase-out of emergency stations in the absence
of a parallel emergence of a commercial broadcast sector
will stunt moderate messages and create an information
vacuum that may be captured by extremist voices.
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