Internews’ project Integrating Local Media and Information and Communications Technology (ICTs) into Humanitarian Response in the Central African Republic (CAR) was an ambitious project aimed at improving emergency response, community participation and community resilience.
This report presents the final reflections of the monitoring and evaluation process that accompanied the implementation of the project.
The evaluation found that the pilot project yielded promising results to change practice and behaviors that may ultimately lead to improve emergency response, community participation and resilience, and accountability for humanitarian actions. These very ambitious objectives were not achieved within the life of the project, but reporting improved and relations between actors evolved.
More experimentation and pilot projects are needed for the approach to become standard practice. These projects should emphasize the need for capacity development, trust building and adopt resilient platforms that offer multiple ways for affected communities to communicate with journalists.
Future projects should also build on the relative advantage that technology offers in areas were humanitarians have little or no presence and/or where they cannot rely on their own field staff to establish communication with affected communities. This will require humanitarian agencies to be willing to experiment beyond what they currently do in terms of information gathering and communication approaches. It will also require flexible funding mechanism to create learning opportunities.