Humanitarian Communication Roster: Frequently Asked Questions

How does the Roster work?

After a rigorous selection process, and following written consent, selected candidates for each of the eight (8) positions will be included in the respective category on the Roster.

When an opportunity for deployment arises, Internews will approach suitable candidates for the required post(s) depending on the complexity and nuances of the response. Variables like language, previous work experience, and other specific skills will help determine the structure of the team.

VERY IMPORTANT: Note that only candidates who have been pre-selected for the Roster will be contacted.

Who is Internews looking for?

Internews is looking for highly motivated and experienced professionals with a deep understanding of and passion for the area of communications within disaster-affected communities. Applicants should be familiar with the humanitarian and emergency response sector and be willing to work in demanding, stressful, and, at times dangerous situations, often under difficult living conditions.

Qualifications needed:

  • Professional experience matching roster profiles.
  • Relevant educational background.
  • Fluency in spoken and written English, and preferably at least one other language used widely in emergency situations (i.e. Arabic, French, Spanish, Bahasa, Pashto, Urdu, Kiswahili, Portuguese and Russian) is particularly desirable. Fluency in Farsi, Hindi or Bangla will also be a distinct advantage.
  • Excellent time management and the ability to prioritize a heavy workload under pressure.
  • Psychological resilience and a sense of humor is a must.

Why should I apply?

Being part of the Humanitarian Communication Roster offers a unique opportunity to apply your skills and experience to meaningful work in different contexts and regions around the world supporting local media to get on its feet and meet the information needs of local communities. 

The Roster will provide selected humanitarian communications and media experts with an opportunity to make an immediate and direct impact in people’s lives, support local media, face new challenges, and enhance their skills-base in an area of humanitarian work that is receiving increased attention and recognition within the UN and International NGO community.

You will be a pioneer in a rapidly growing aid sector, and help to shape global practice and policy in communicating with disaster-affected communities, specifically when it pertains to humanitarian response.

How do I apply?

Applying is easy! If you wish to be considered for the Humanitarian Communication Roster, please submit your application through our online system.

How does the selection and interview process work?

Internews will be reviewing applications for the Humanitarian Communication Roster on a regular basis.

If your application is being considered for inclusion on the Roster, you will be contacted to schedule a phone interview.

Following the phone interview, a final decision will be made, the results of which will be shared with you in a timely manner. If you are selected for inclusion on the Roster, Internews will ask you to provide written consent about your inclusion.

Once this is received, your name will be added to our stand-by list of humanitarian communication experts under the category you have applied for.

Please bear in mind that due to the volume of applications we receive, ONLY CANDIDATES pre-screened in this way and formally invited to join the Roster will be contacted in the event of a deployment opportunity.

Can I apply to more than one position?

Yes. You will have to fill out a separate application for each position, but you are encouraged to apply for any posts for which you are qualified and have interest in. Note that applying to more than one position doesn't improve your chances of being included in the Roster.

Basic information about your background will be stored in our system after your first application, so you will not need to fill this out again in subsequent applications.

How can I be on the Roster if I currently work with another organization?

Having a full-time or part-time job doesn’t prevent you from becoming a member of the Humanitarian Communication Roster and being eventually called for an emergency deployment with Internews.

Whenever an opportunity for an emergency deployment arises that may fit your profile, you will be contacted to assess your immediate availability, at which point – if you are busy with other employment, permanent or temporary – you can choose to take leave from your current occupation or turn-down the deployment offer without compromising your membership on the Roster, it is up to you!

Please note that membership on the Roster does not entail any compensation unless you are deployed for a emergency response, at which point you will be officially contracted by Internews.

I have applied and I haven't heard from Internews, what is the status of my application?

You may check the status of your application by logging back into our online system.

What happens once I am on the Roster?

Once you have been selected for inclusion in the Humanitarian Communication Roster, Internews will be in touch to provide a welcome pack with information about the organization, the work we do on Humanitarian Information Projects, our Standard Operating Procedures and details about the roles and expectations under the position for which you have been included on the Roster. This will help you become more familiar with the organization's work and the way Internews responds to humanitarian crises and emergencies.

In addition to the welcome pack, you will receive periodic communiqués about Internews and the activities of the Humanitarian Information Projects to keep you up to date and alert you about potential opportunities for deployment.

Please note that membership on the Humanitarian Communication Roster does not guarantee full or part-time employment. Nor does it guarantee you will be deployed in the event of a humanitarian disaster. It simply means your skills and experience will be considered when deployments are at hand.

Will there be professional development opportunities (i.e. trainings) as a member of the Roster?

As the HIP grows, we hope to offer opportunities for further induction and induction on humanitarian media and communications. This will depend on the availability of funding and future partnerships.

How does deployment work?

Depending on the nature and complexity of the deployment, when Internews needs to deploy humanitarian media and communication professionals, we will contact relevant Roster members about their availability to deploy within 24-36 hours (or as soon as travel arrangements permit).

If you fit the profile for a particular deployment, an Internews staff will contact you. It is then your choice to accept the assignment or not. You are free and able to decline any deployment.

If you agree to go, initial deployment will be as a short-term consultant for Internews. You will be deployed within the first 24-36 hours to breaking humanitarian emergencies with other Internews staff from Headquarters and the Roster.

Your initial deployment will be for up to 20-30 days, and the length of the assignment may be extended, based on various factors including your availability.

During your assignment you will work directly with Internews staff in Headquarters to develop and implement the best strategies for Internews' response. Following the assessment, Internews will debrief you, and your name and file for that response will remain on the Roster as reference for future deployments.

What happens if I am called to deploy and I can't at that point?

If you are unable to deploy when Internews needs a response team, you will be given the opportunity to say so. This will not compromise your status on the Humanitarian Communication Roster, and Internews will contact you the next time your skills and experience are relevant for a deployment.

What compensation and benefits are offered?

You will receive a competitive daily rate for the assignment reflective of your experience and qualifications, as well as per diem for the initial period of deployment, reimbursement for specific travel costs, if applicable, and emergency medical and security coverage.

Internews will also cover or reimburse the cost of any vaccinations (i.e. Yellow Fever), prophylactics (i.e. anti-malarial) or visas that may be necessary for a particular deployment.

Does Internews place members of the Roster in other organizations or share the contact details with other agencies?

No, unless we have written permission from you. Internews does not have any formal agreement with other organizations to refer qualified humanitarian media and communications professionals. Nonetheless, Internews is regularly approached by other organizations to refer humanitarian communication professionals. On a case-to-case basis, with your acknowledgement and written permission, we may put forward your contact information, as relevant, when such requests are made.

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