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What We Do

Whether working in a specific geographic region or through a thematic lens, Internews supports local information partners using a tested sequence: listening first, to establish how information moves in a place and which sources a community relies on; investing early, in the people and projects already doing the work; and then sustaining that investment long enough for a partner to operate independently.

Core activities run across all our programming:

  • Information Ecosystem Assessments, a research method Internews developed in 2014, map a community's information from the inside, with findings that the community can put to use.

  • Investment runs from individual story grants to multi-year organizational support, and includes the flexible early-stage funding that larger funders are not yet positioned to provide.

  • Capacity building addresses the requirements of institutional survival: revenue models, audience research, editorial systems, digital and physical safety, and organizational planning.

  • Trainings build the skills of the work itself, from reporting and data analysis to covering difficult subjects safely.

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International: Independent Media Support

Internews' longest-running work supports independent newsrooms and local media in places where that work is difficult, contested or dangerous. The three-step approach holds, but the timeline compresses: in many of these contexts a partner needs to survive the year before it can plan for the next one.

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United States: Listening Post Collective

The Listening Post Collective (LPC) exists to expand civic information access in America, ensuring that everybody has access to information that is immediately and directly useful in their day-to-day lives and in their neighborhoods, communities, cities and towns. It began in New Orleans in 2013, where LPC developed the first Playbook for mapping a community's information and acting on what that mapping finds. More than a thousand organizations, newsrooms, and civic leaders have used it since.

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Global: Earth Journalism Network

Created in 2004, the Earth Journalism Network (EJN) is a global network of 40,000+ reporters and media outlets in virtually every region of the world. EJN provides journalists with training, mentoring, story grants, and fellowships that build their skills in environmental journalism and ensure the publication of rigorous and locally relevant reporting. EJN also supports media organizations through grants, networking, digital innovation, and reporting collaborations. ‍

Technical Expertise

These capabilities run across all Internews programs and services, and are available to partners and funders.

  • Community listening and research: Structured methods for finding out how information moves through a place, what people trust, and where the gaps are—from a single county to a national picture.

  • Media viability: Revenue model development, audience research, product design, and organizational planning for organizations.

  • Safety and security: Digital security, physical safety planning, and legal support for journalists and organizations working under pressure.

  • AI adoption: Helping small newsrooms and information providers use AI tools to reduce operating costs and extend their reach, while protecting the direct community relationships that make them trusted in the first place.

  • Information in crisis: Delivering reliable information during conflict, displacement, and disaster, and keeping local media operating when the conditions for it collapse.

  • Information integrity: Understanding how false and misleading information spreads in a specific community, and building the local capacity to counter it.

  • Measurement and learning: Frameworks and data for assessing whether information work changes anything, for our own programs and for funders designing theirs.